myRWA

Terms of Service

Last updated: June 2026

By using myRWA you agree to these terms. They keep things fair for residents, admins, and us.

What you can use myRWA for

• Run your housing society — notices, complaints, bills, events, amenities, polls, marketplace.
• Communicate with neighbours and vendors in your society.
• Be the admin of your own society OR join an existing one via invite.

What you can't use it for

• Spam, harassment, or fake notices.
• Sharing your account with people not in your society.
• Posting copyrighted content you don't have rights to.
• Reverse-engineering, scraping, or trying to break the app's security model.

Zero tolerance for objectionable content

There is no tolerance for objectionable content or abusive users on myRWA. Harassment, hate speech, threats, sexual or violent content, spam and impersonation are prohibited anywhere in the app — board posts, marketplace listings, chat and club messages, photos and comments.

• Every piece of user-generated content carries a flag icon to report it.
• Reports go to your society admins, who can remove the content and act on the author.
• Reported content is reviewed and, where it breaches these terms, removed within 24 hours. The accounts responsible are suspended or permanently removed.
• You can block any user from a chat or from the report sheet — a blocked user can no longer message you.

Using the app means you agree to these rules. Repeated or serious breaches end your access.

Your account

• You're responsible for keeping your phone secure — that's how we identify you.
• You can delete your account anytime from Profile → Delete Account.
• Admins can remove you from a society if you violate society bylaws or these terms.

Marketplace

• You're responsible for the items you list and the transactions you make.
• myRWA doesn't process payments or guarantee transactions — buyers and sellers settle directly.
• Admins can remove listings that violate community guidelines.

Payments

• Bill payment links open your UPI app (GPay / PhonePe / Paytm). myRWA doesn't hold funds.
• Payments shown as "paid" in the app reflect what your admin marks — keep your transaction reference for disputes.

SOS and emergency features

SOS alerts notify your neighbours but myRWA is not a replacement for emergency services. For real emergencies, dial 112 (India) directly.

Service availability

We aim for high uptime but can't promise 100% — push notifications, AI translation, and real-time sync depend on third-party providers (Google, Apple, Firebase). We're not liable for missed notifications during outages.

Changes

If we change these terms substantially, we'll notify you in-app. Continued use means you accept the new terms.

Contact

Disputes, takedowns, or questions: contact@phinfo.services.

myRWA · PH Info Services · 2026